Terms and Conditions
Last updated: August 06, 2025
Welcome to SmartHens! These Terms and Conditions outline the rules and regulations for using our digital store, located at https://www.smarthens.com.
By accessing this website and/or using our services, you accept these Terms and Conditions in full. If you do not agree with all the terms stated here, please do not continue to use SmartHens.
1. Definitions
- “Company” refers to SmartHens, “we”, “our”, or “us”.
- “Website” refers to our platform at smarthens.com.
- “User” or “You” means anyone accessing or using our website or services.
- “Products” refers to digital goods like templates, software, social media reels, graphics, and other downloadable content offered through SmartHens.
2. Eligibility
Users of all ages are welcome. However, if you are under the age of 13, you should have parental or guardian supervision. By creating an account, you confirm that you have the legal capacity to enter into a binding agreement, or you are supervised by someone who does.
3. Account Registration
You may be required to create an account to access certain features. You agree to:
- Provide accurate and complete information
- Keep your login details secure
- Be responsible for all activity under your account
We reserve the right to suspend or terminate accounts for violations of these Terms or misuse of our platform.
4. Digital Products
All products sold on SmartHens are digital and downloadable only. No physical goods are shipped. Examples include:
- Templates (web, graphic, video, etc.)
- Software and scripts
- Social media reels and video content
- Other digital creative resources
Upon successful payment, you will receive a secure link to download your purchased product. Download links are typically delivered immediately, or within a few minutes.
5. Refund Policy
All sales are final. Because our products are digital and downloadable, we do not offer refunds if:
- You do not like the product after downloading
- You purchased it by mistake
- You experience issues due to compatibility with your device or software
Refunds will only be considered in the following case:
- The download link is broken or inaccessible, and you have contacted us within 7 days of purchase with no resolution provided.
To report a broken link or file, contact us at saloxbro@gmail.com.
6. Licensing & Usage
Each product comes with a specific license. Unless otherwise stated, purchases grant you a non-exclusive, non-transferable license to use the product for personal or commercial use. You may not:
- Resell or redistribute the product files
- Claim the product as your own
- Use the product for illegal or offensive purposes
7. Prohibited Activities
When using our website, you agree not to:
- Upload or distribute any malicious software
- Infringe on others’ intellectual property rights
- Use the platform for fraudulent or illegal purposes
- Interfere with or disrupt the website’s performance
8. Intellectual Property
All content on SmartHens — including our name, logo, text, graphics, and digital products — is owned by or licensed to SmartHens. Unauthorized use, copying, or distribution of any material is strictly prohibited.
9. Limitation of Liability
SmartHens is not liable for any indirect, incidental, or consequential damages resulting from:
- Your use of or inability to use the website or products
- Loss of data, revenue, or profit
- Errors, viruses, or bugs in the files or website
Our maximum liability is limited to the purchase price of the product you bought, if applicable.
10. “As Is” Disclaimer
All products and services are provided “As Is” and “As Available” without any warranties, express or implied. We do not guarantee that:
- The product will be error-free or meet your expectations
- The website will be free from bugs, downtime, or data loss
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. We encourage you to read their terms and privacy policies.
12. Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes will be posted here with a new effective date. Continued use of SmartHens after changes means you accept the updated Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be handled in the local courts of Pakistan.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: saloxbro@gmail.com